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Member
ashleyrudolph
Posts: 4

Satellite A305 Webcam

I bought my Satellite, Special Edtion, A305 (unsure of the rest of the numbers) back in 2008. When I first got it, the webcam worked just fine. The last time I used it was about a year ago, and when I went to use it the other day, it wasn't working. It said I either needed to restart my camera, or my computer. Well, I restarted my computer and it did nothing. I have no idea how to restart my camera and I don't remember a disc coming with the computer when I got it for the webcam. How do I fix this problem?

Super Advisor
cbwilsha
Posts: 3,998

Re: Satellite A305 Webcam

[ Edited ]

You restart your camera by going to Start/Programs/Toshiba/Utilities/Web Camera Application.  Your full model number is located on a label on the bottom of the machine and looks something like A305-XXXXX.

C.B.

Toshiba Sat. C75D-B7260 Win 8.1 64 Bit---Toshiba Sat. L775D-S7132 Win 7 PRO SP3 64 Bit which also has Virtual Machine with Win XP SP3---Toshiba Sat. L305-S5921 Win Vista SP2 32 Bit---Toshiba Sat. L675D-S7016 Win 7 SP1 64 Bit
Member
ashleyrudolph
Posts: 4

Re: Satellite A305 Webcam

I am not seeing Web Camera Application under Utilities.
Super Advisor
cbwilsha
Posts: 3,998

Re: Satellite A305 Webcam

Tell us your FULL model number please along with the Operating System you are using. Also Go to Device Manager and double click on Imaging Devices and tell us what you see there.

C.B.

Toshiba Sat. C75D-B7260 Win 8.1 64 Bit---Toshiba Sat. L775D-S7132 Win 7 PRO SP3 64 Bit which also has Virtual Machine with Win XP SP3---Toshiba Sat. L305-S5921 Win Vista SP2 32 Bit---Toshiba Sat. L675D-S7016 Win 7 SP1 64 Bit
Member
ashleyrudolph
Posts: 4

Re: Satellite A305 Webcam

A305-S6858 It says HP Photosmart C4380. I also have Windows Vista And it's a 64 bit
Super Advisor
cbwilsha
Posts: 3,998

Re: Satellite A305 Webcam

First, try reinstalling the Web Camera Utility located here: http://cdgenp01.csd.toshiba.com/content/support/downloads/util_camera_27128C.exe  Click on the link to download it and after it's downloaded, double click on the file to install it.  Let me know what happened and if anything shows up in  Device Manager.

C.B.

Toshiba Sat. C75D-B7260 Win 8.1 64 Bit---Toshiba Sat. L775D-S7132 Win 7 PRO SP3 64 Bit which also has Virtual Machine with Win XP SP3---Toshiba Sat. L305-S5921 Win Vista SP2 32 Bit---Toshiba Sat. L675D-S7016 Win 7 SP1 64 Bit
Member
ashleyrudolph
Posts: 4

Re: Satellite A305 Webcam

Nothing changed. Everytime it would install it is would give me the option to Modify, Repair, and Delete, I believe. I tried the first two and nothing is showing up. It always says: Webcam driver open failed. Please restart computer or camera.
Super Advisor
cbwilsha
Posts: 3,998

Re: Satellite A305 Webcam

Try reinstalling the TVAP. Toshiba Value Package located here.

C.B.

Toshiba Sat. C75D-B7260 Win 8.1 64 Bit---Toshiba Sat. L775D-S7132 Win 7 PRO SP3 64 Bit which also has Virtual Machine with Win XP SP3---Toshiba Sat. L305-S5921 Win Vista SP2 32 Bit---Toshiba Sat. L675D-S7016 Win 7 SP1 64 Bit