Microsoft support on this issue has been almost non-existent!!! Hate to re-hash this problem, as the answer may be hiding somewhere in the forums. However:
My laptop Satellite P205 came with Office 2007 Home and Student trial version installed. I bought the license for it online and used it quite successfully. I wrote down the license number for future reference.
My computer crashed, and I restored it from the recovery disc that came with the computer. The Home and Student trial version was reinstalled. I tried to use the licensed product key but it was not accepted from the initial screen (I have already used it 25 times attempting to get the product key accepted) or from one of the application's "options."
I uninstalled the trial edition and reinstalled it with the same results. I cannot obtain a trial license key as Microsoft (bless their pea-pickin' hearts) has removed access to that page. So, this leaves me with an upgrade but no product and, as I said, no assistance from Microsoft.
There is one strange thing about the trial product: I have Microsoft Access in the package; I was not aware that Access 2007 was included in the Home and Student version. So is that creating a problem (I tried only once to activate from that application).
I am an advanced user and have worked in the business but have not kept current. I have used regedit numerous times. Is there a way I can edit the registry to accept the license?
Many, many thanks for reading; hopefully you can help.
