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Member
Cjw2590
Posts: 1

How do I factory restore?

Hi, I'm wondering if anyone could help me do a factory restore? I have a Satellite A305D-S6835. My Cd/Dvd drive doesn't run discs although it makes the sounds like it will run them and the light works. I've tried everything else and am really hoping a factory restore fixes it. I just don't have the money to get it repaired. Please help if you can! And thanks. 

-Colleen

Moderator
Peter
Posts: 17,288

Re: How do I factory restore?

Try holding '0' (zero) as you start the computer. That will load the recovery utility, allowing you to do a complete factory recover. Do note that this will wipe all your personal data from the computer.

- Peter