I tried pressing "0" while powering the system up and I got to the proper screen. I did not backup my drive so I backed out. After backing up the drive, I tried the process again and now I can't get to the restore screen during startup. Does anyone know what the problem could be? Trying to revert back to Windows 7 on my laptop.
I had an issue with that too, before you turn it on hold down "0" the zero above the "p" not on the num pad
and then press power while still holding the zero key, keep holding zero until the system restore loads up (if it fails then only windows will boot up, meaning you would have to order recovery disks, to bad they dont have an iso download)
When you tell your laptop to shut down in Windows 8, it performs a type of hybrid shut down. Open applications are closed, but the kernel and system itself are cached on the hard drive. To perform a full shut down, hold SHIFT while selecting "shut down." (Restarting the computer also performs a full shut down.) Usually the default, hybrid shut down should be fine. If you have trouble loading the recovery utility, try perform a full shut down by holding shift before booting with the '0' key.