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Member
JamesStorr
Posts: 3

Windows 8 won't boot

Dear all, toshiba Satellite L850D

Windows 8

Doesn't Boot. Black Screen with Cursor.

 

I am unable to boot into safemode (F8 & Shift + F8 doesn't work)

 

F12 > HDD Recovery doesn;t work (black screen)

 

Removed battery and all that jazz. no luck.

 

Is there a different way of booting into safemode on a Toshiba that I am unaware of?

 

Regards

 

James

Super Advisor
cbwilsha
Posts: 3,961

Re: Windows 8 won't boot

Hold down Shift while clicking on Restart will bring up the Troubleshooting screen which includes a large variety of Troubleshooting options.

C.B.

Toshiba Sat. L675D-S7016 Win 8 PRO 64 Bit---Toshiba Sat. L775D-S7132 Win 7 PRO SP3 64 Bit which also has Virtual Machine with Win XP SP3---Toshiba Sat. L305-S5921 Win Vista SP2 32 Bit
Member
JamesStorr
Posts: 3

Re: Windows 8 won't boot

i cannot get into windows, so this isn't an option.

Super Advisor
cbwilsha
Posts: 3,961

Re: Windows 8 won't boot

Try turning the machine off using a hard shutdown if necessary and then hold down Shift while you turn the machine back on.

C.B.

Toshiba Sat. L675D-S7016 Win 8 PRO 64 Bit---Toshiba Sat. L775D-S7132 Win 7 PRO SP3 64 Bit which also has Virtual Machine with Win XP SP3---Toshiba Sat. L305-S5921 Win Vista SP2 32 Bit
Member
JamesStorr
Posts: 3

Re: Windows 8 won't boot

tried this, no luck

Super Advisor
cbwilsha
Posts: 3,961

Re: Windows 8 won't boot

[ Edited ]

Read the instructions on "Recovering the Internal Storage Drive" starting on page 54 of your User's Guide. If you created Recovery Media as you were instructed when you first started the machine, now is the time to use them.  If you did not create any, they can be ordered HERE.

 

If you're still under warranty, you might want to try Tech Support at 1-800-457-7777.  Good Luck.

C.B.

Toshiba Sat. L675D-S7016 Win 8 PRO 64 Bit---Toshiba Sat. L775D-S7132 Win 7 PRO SP3 64 Bit which also has Virtual Machine with Win XP SP3---Toshiba Sat. L305-S5921 Win Vista SP2 32 Bit