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Member
maphelper
Posts: 3

UEFI Password reset-No windows access

[ Edited ]

Hi,  I am assisting a user with software/network configuration on two new C855D-S5305 laptops with Windows 8 pre-installed.  Powered down and unplugged both units, last night.  This morn one boots to windows, other asks for a UEFI password (bios).  User activated windows yesterday and I was not present.  He doesn't know what the password is, or if he configured one.  I tried several common passwords and fail each time.  I tried several passwords the user might have used and fail.  How do I reset the UEFI password, without Windows 8 access?

Moderator
Peter
Posts: 17,226

Re: UEFI Password reset-No windows access

These can't usually be reset without having it serviced.

 

What can I do if my computer asks for a password before booting?

- Peter
Member
Nataile36
Posts: 1

Re: UEFI Password reset-No windows access

A few days ago , I was confronted with the password problem. Finally , my workmate James introduce the SmartKey Windows Password Recovery Professional. It helps me access Windows successfully. Maybe you can try.

Member
Yeaney
Posts: 1

Re: UEFI Password reset-No windows access

[ Edited ]

The easiest way to reset a forgotten Windows 8 password is to use a previously created password-reset disk. You can create such a disk (on USB removable media or a floppy) within the Windows User Accounts menu by opening the Windows Control Panel, selecting User Accounts, and clicking Create a password reset disk in the left pane. You should take this step with a new PC; once you have the disk, you can insert it when starting the PC to cause Windows to display the 'Reset password' option at the login screen, allowing you to regain access to your system.

However, if you don’t have a password-reset disk and you need to reset your Windows password, I suggest using the free password recovery program such as Ophcrack, Windows Password Recovery Tool 3.0 or Windows Password Key 8.0 and so on.