Videos won't play - Internet Explorer 10 / Windows 8

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Started ‎02-27-2013 by
Modified ‎04-12-2013 by

Why won't video play in Internet Explorer?


If video on a website won't play correctly in Internet Explorer 10 you may need to install an add-on. Internet Explorer 10 plays HTML5 and Adobe Flash videos, but videos on some sites might need an add-on to play. If video won't play, try this:


  • Play the video using Internet Explorer 10 from Desktop mode. You might need to install an add-on. To access Desktop mode from the Start screen, locate the "Desktop" tile and tap or click it. To learn more about using add-ons in Internet Explorer, refer to the Microsoft article: Manage add-ons in Internet Explorer.
  • Make sure you're NOT using InPrivate Browsing. InPrivate Browsing might block info or add-ons that a video program needs in order to play properly. InPrivate Browsing helps prevent Internet Explorer from storing data about your browsing session. This includes cookies, temporary Internet files, history, and other data. Toolbars and extensions are disabled by default. To turn off InPrivate Browsing, simply close the browser window that shows "InPrivate" before the address bar. 

Adobe Flash Player


If you are using Windows 8, Flash Player is embedded into the operating system for Internet Explorer so there is no need to manually install.  Updates will automatically be made available through Windows Update.


If videos are not playing properly in the Internet Explorer 10 app from the Start screen, perform the following:


  1. Press Windows key + Z or swipe down from the top edge of the screen to display the IE10 options at the top and bottom of the screen.
  2. In the lower Right corner, tap or click the "Tools" icon (wrench) to open the tools options.
  3. Select "View on the desktop" from the options available.

The video should open and play in Internet Explorer in Desktop mode.