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Occasional Contributor
dikma
Posts: 20

Windows Update Always Re-Install

[ Edited ]

My Laptop Toshiba L645, Windows Home Premium, corei3.

After install windows update, the notification always show in the shut down menu. And if i shut down, the update was installing. And while i turn on my laptop again, the notification is still. And i must install again. That's always happening.

Anyone can help me?

 

below the picture of updates.

Moderator
Peter
Posts: 17,708

Re: Windows Update Always Re-Install

My guess is that the updates are failing for some reason. I'd suggest you contact Microsoft.

- Peter
Ace Advisor
Jerry_Lippey
Posts: 40,714

Re: Windows Update Always Re-Install

 

Which Satellite L645? There is a label on the bottom.

 

 

Open Windows Update (wuapp.exe) and click View update history (on the left side).

 

Do you see either of those two updates there (KB2656351 and KB2600217)?

-Jerry
Occasional Contributor
dikma
Posts: 20

Re: Windows Update Always Re-Install

Just satellite L645.

Yes, i see it. but some was successfully installed, but some failed. what must i do?

Ace Advisor
Jerry_Lippey
Posts: 40,714

Re: Windows Update Always Re-Install


Just satellite L645


Then give us the part number. It looks something like PSK00U-05C02X.

 

If it's not on a label on the bottom, look here.

 

   Start > All Programs > Toshiba > Utilities > PC Diagnostic Tool

 


some was successfully installed, but some failed. what must i do?


For each of the two failed updates, right-click it, click on Copy details, and paste that into your reply. It looks like the following.

 

--------------------8<------------------- <snip> ---------------------
Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.121.1363.0)
Installation date: 3/12/2012 10:31 AM
Installation status: Failed
Error details: Code 80070670
Update type: Optional
Install this update to revise the definition files that are used to detect viruses, spyware, and other potentially unwanted software. Once you have installed this item, it cannot be removed.
More information:
http://go.microsoft.com/fwlink/?LinkID=154739
Help and Support:
http://go.microsoft.com/fwlink/?LinkID=154739
--------------------8<------------------- <snip> ---------------------

 

What we are really after is the update identity (KB2310138 in this example) and the error (Code 80070670 in the above) of the recently failed updates.

-Jerry
Occasional Contributor
dikma
Posts: 20

Re: Windows Update Always Re-Install

Part Number : PSK0LL-04900M

 

This is for KB2656351 and KB2600217, actually there are some other files that's failed.

#

Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2656351)

Installation date: ‎19/‎09/‎2012 9:36

Installation status: Failed

Error details: Code 643

Update type: Important

A security issue has been identified that could allow an unauthenticated remote attacker to compromise your system and gain control over it. You can help protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system.

More information:
http://go.microsoft.com/fwlink/?LinkID=237373

Help and Support:
http://support.microsoft.com

 

#

Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2656351)

Installation date: ‎14/‎09/‎2012 2:11

Installation status: Canceled

Error details: Code 8024000B

Update type: Important

A security issue has been identified that could allow an unauthenticated remote attacker to compromise your system and gain control over it. You can help protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system.

More information:
http://go.microsoft.com/fwlink/?LinkID=237373

Help and Support:
http://support.microsoft.com

 

#

Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2600217)

Installation date: ‎13/‎09/‎2012 16:14

Installation status: Failed

Error details: Code 80246005

Update type: Recommended

This update addresses stability, reliability, and performance issues in Microsoft .NET Framework 4. After you install this item, you may have to restart your computer.

More information:
http://go.microsoft.com/fwlink/?LinkId=232526

Help and Support:
http://support.microsoft.com

 

#

Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2656351)

Installation date: ‎01/‎01/‎2012 11:01

Installation status: Failed

Error details: Code 80200010

Update type: Important

A security issue has been identified that could allow an unauthenticated remote attacker to compromise your system and gain control over it. You can help protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system.

More information:
http://go.microsoft.com/fwlink/?LinkID=237373

Help and Support:
http://support.microsoft.com

Ace Advisor
Jerry_Lippey
Posts: 40,714

Re: Windows Update Always Re-Install

Occasional Contributor
dikma
Posts: 20

Re: Windows Update Always Re-Install

Still remind me to install windows update. :smileysad:

 

Looks like, there're something going wrong to my startup.

Flashcard, Webcam, and i don't know the others are not loading when my laptop turned on.

Ace Advisor
Jerry_Lippey
Posts: 40,714

Re: Windows Update Always Re-Install


Still remind me to install windows update. 


What does that mean? Remember, we can't see you. You need to explain with lots of words.

 

If there is still a failed update, try the following, reboot, and Windows update.

 

   How do I reset Windows Update components?

 

If the failure problem continues, try this.

 

   Windows Update error 80246005

-Jerry
Occasional Contributor
dikma
Posts: 20

Re: Windows Update Always Re-Install

i'm sorry mr.jerry..

i mean the windows still give me notifications.

 

The method 1 was failed.

well, when i'm trying method 2, acces was denied.

 

Here the pic :

 

Ace Advisor
Jerry_Lippey
Posts: 40,714

Re: Windows Update Always Re-Install


when i'm trying method 2, acces was denied.


You don't show what you did to get that result in the picture. We cannot see you. Think about that when you tell us things.

 

Maybe this part?


attrib -h -s -r c:\windows\system32\catroot2


Be sure you are at an elevated command prompt.

-Jerry
Occasional Contributor
dikma
Posts: 20

Re: Windows Update Always Re-Install

Do you mean like this? :

 

Ace Advisor
Jerry_Lippey
Posts: 40,714

Re: Windows Update Always Re-Install

 

I don't see an error message after any commands.

 

So the attributes were changed as requested. (You are removing the hidden, system, and read-only attributes, respectively, in those commands.)

 

   attrib syntax

 

catroot2.jpg

-Jerry
Occasional Contributor
dikma
Posts: 20

Re: Windows Update Always Re-Install

Em, but the windows update notification remains?

Ace Advisor
Jerry_Lippey
Posts: 40,714

Re: Windows Update Always Re-Install

Em?

 

We don't know what you've done. Have you completed everything here?

 

   How do I reset Windows Update components?

 

   Windows Update error 80246005

 

Can't hurt to add Update websites to the firewall exceptions list.

 

   Windows Update error 80072efd

 

If not fixed, try this too.

 

   Fix the problem with Microsoft Windows Update that is not working

 

We don't know what you've tried until you tell us.

-Jerry
Occasional Contributor
dikma
Posts: 20

Re: Windows Update Always Re-Install

Yes Mr. Jerry..
I've tried all methods that you suggest to me.

Except "Windows Update error 80072efd", because i didn't receive Windows Update error 80072efd while checking for updates or Windows Update Services (SVCHOST) is allowed to access my internet connection.


And i've reinstalled the windows update and restarted my laptop But windows update notification remains.

Ace Advisor
Jerry_Lippey
Posts: 40,714

Re: Windows Update Always Re-Install


Except "Windows Update error 80072efd", because i didn't receive Windows Update error 80072efd...


Doesn't make any difference! Do you have a third-party firewall?

 


windows update notification remains.


Go here next.

 

   Windows Update or Microsoft Update repeatedly offers the same update

-Jerry
Occasional Contributor
dikma
Posts: 20

Re: Windows Update Always Re-Install

"Doesn't make any difference! Do you have a third-party firewall?"

Maybe from my antivirus? Like Smart Firewall from Nortro Internet security.

 

"Go here next.

Windows Update or Microsoft Update repeatedly offers the same update"

I've tried that, but windows update notification remains.

Ace Advisor
Jerry_Lippey
Posts: 40,714

Re: Windows Update Always Re-Install


"Doesn't make any difference! Do you have a third-party firewall?"   ...   Maybe from my antivirus? Like Smart Firewall from Nortro Internet security.

I'm finished here. This is my final post.

 

Microsoft offers free assistance for failed updates and service packs by phone and email. But you may need to jump through some hoops.

 

1. Go here and click Windows Update fails while scanning for, downloading, or installing updates.

 

2. For security updates you should be able to get a Free Support Incident Report here. Click Get Support at the top.

 

Sometimes you encounter a Microsoft person who tells you that because you have an OEM version of Windows you need to contact Toshiba. If that happens, start over and deal with somebody else.

-Jerry
Occasional Contributor
dikma
Posts: 20

Re: Windows Update Always Re-Install

Thank you Mr. Jerry for your attention..

Maybe the last method, i have to re-installs my windows.

By the way, what is the meaning of OEM? I don't understand.