11-11-2011 06:56 AM
Hello dear helpful people. =)
After reading through other threads to similiar problems, I thought I could fix the problem myself, but it's not working: my "Web Camera Application" has disappeared, and after trying downloading the recommended versions three times, my "Web Camera Application" is still not working.
When I try to start the application, I am getting the error message "Web camera initialization failed. Please check your camera device and restart application or computer."
I am not sure what that means, as I don't know how to "check" my camera.
And so I downloaded the following files:
tc30049700n.exe (two attempts)
But after downloading them, and then giving the order to run the application "Web Camera Application V22.214.171.124", I click on "start" in the pop-up window, the file seems to extract, closes after the extraction, and then it just disappears, and the installation never starts.
I'd really appreciate your help, guys.
My laptop is a Toshiba L645-S4102.
Model # PSK0GU-OCT022.
I am running Windows 7.
11-11-2011 08:37 AM
the file seems to extract, closes after the extraction, and then it just disappears, and the installation never starts.
Try it this way, Sabine. When you execute the self-extracting file tc30049700n.exe, set the first screen like this, so that the files simply extract to a folder of your choosing.
Then run the file Setup.exe from that folder and tell us what happens.
11-11-2011 01:38 PM - edited 11-11-2011 01:45 PM
first of all, thank you so much for taking the time and answering.
I lived under the impression that I'd get an email notification once an answer was posted here, but I was wrong. =)
And so: sorry about the delay.
I followed your instruction.
When I started the setup.exe, InstallShield Wizard popped up and let me know that it's installing Toshiba Web Camera Application.
When it was done, another small window popped up, telling me to "Please wait while Windows configures MS Visual C++ 2005 Redistributable".
When it was done, I was asked to restart the computer. I did.
After restarting the computer, I clicked on "Web Camera Application" in the START menu, and I got the same error message that started all of this:
"Web camera initialization failed. Please check your camera device and restart application or computer.".
Oh, and I did subscribe to this topic (which I thought was automatically done after my first posting), and so there won't be anymore delays. =)
11-12-2011 12:42 PM
Looks like Device Manager doesn't see the camera. You should have Imaging devices, like in this picture (where there is a scanner instead of a camera).
Most likely there is a hardware malfunction. The only way to tell for sure is to restore the hard disk to its original out-of-the-box contents using Toshiba recovery media.
11-12-2011 01:44 PM
I feared that it might be necessary to do that. =(
I am going to spend some time securing my data, and then I"ll do what you said.
How annoying. I had never even used my webcam, even though I bought the laptop back in February this year.
Thank you, Jerry,
Copyright © Toshiba America Information Systems, Inc. All rights reserved.