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Member
KShort
Posts: 1

Videos aren't playing-only green screen. Youtube will only play in 240p.

Hi. I got my toshiba satellite laptop with windows 8 on it only one month ago. I had been playing videos and such on it just fine but now all of a sudden when I try a youtube video all i see is green and I have to switch the settings to 240 p to make it work-in a low quality. I can hear the sound with the green screen-just not the picture. I also tried playing videos from other sites and also videos I downloaded from my camera and it's doing the same thing. HELP PLEASE. I have such bad luck with computers. Thank you for your time.

Ace Advisor
Jerry_Lippey
Posts: 37,687

Re: Videos aren't playing-only green screen. Youtube will only play in 240p.

Which computer? There is a label on the bottom.

 

In the meantime, try this.

 

   Control Panel > Internet Options > Advanced tab > set the check box for Use software rendering...

 

Then restart the computer this way.

 

   Settings > Power > Restart

 

 

                       IE10.jpg

-Jerry