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Occasional Contributor
golden_gal
Posts: 11

Toshiba Satellite Built-in microphone stops working

My Toshiba satellite built-in microphone stopped working suddenly.

 

So far, i have done the following:

- updated the Audio drivers

- installed service pack 2 for Vista

 

I test it by recording my voice. I made a skype call today and in the middle of the conversation

the microphone died. The guy on the other end could not hear me. Same thing happened

yesterday. Skype however may have nothing to do with it. I record myself when I turn on

my computer - some days I hear nothing but white noise on first recording. Some day, first

recording is good, and then the microphone dies.

 

It stopped working 3-4 days ago. Would appreciate any help to fix this problem. thanks,

Moderator
Peter
Posts: 16,974

Re: Toshiba Satellite Built-in microphone stops working

What model number do you have?

- Peter
Occasional Contributor
golden_gal
Posts: 11

Re: Toshiba Satellite Built-in microphone stops working

Toshiba Satellite A305-S6898

Moderator
Peter
Posts: 16,974

Re: Toshiba Satellite Built-in microphone stops working

Occasional Contributor
golden_gal
Posts: 11

Re: Toshiba Satellite Built-in microphone stops working

Hi Peter,

 

Thanks for your suggestion. But I had re-installed a newer version of the driver

after the microphone stopped working. This is what I have right now:

 

Driver Provider: Realtek Semiconductor Corp.
Driver date: 7/28/2009
Driver version: 6.0.1.5904

Do you want me to go back and get the older version you suggested?

Thanks,

Moderator
Peter
Posts: 16,974

Re: Toshiba Satellite Built-in microphone stops working

Try that, yes, and if that doesn't work, see if you can use System Restore to restore a point from before the problem started.

- Peter
Occasional Contributor
golden_gal
Posts: 11

Re: Toshiba Satellite Built-in microphone stops working

I re-installed the driver version you suggested. That does not solve the problem.

 

When I look at System Restore, the earliest restore point I get is when I installed

Service Pack 2. I only did this installation to get rid of the problem - the problem

started before this. So, I am lost as to how to proceed.

Moderator
Peter
Posts: 16,974

Re: Toshiba Satellite Built-in microphone stops working

Try uninstalling Skype for now, rebooting, and then attempting to make a recording using Sound Recorder.

- Peter
Occasional Contributor
golden_gal
Posts: 11

Re: Toshiba Satellite Built-in microphone stops working

As I mentioned before, skype may have nothing to do with it.

 

I try recording myself everyday in the morning after I turn on my computer.

Some days the first recording works and some days it doesn't.

If it works, then I try recording myself again and the second time when I play

back, it doesn't work. Either way, skype is not involved at all.

 

What would be the best way to debug it from on here?

Moderator
Peter
Posts: 16,974

Re: Toshiba Satellite Built-in microphone stops working

Try using a clean startup to determine if anything else is interfering. You can find out more here.

 

How can I perform a clean startup of Windows 7 without my startup items to troubleshoot a problem?

 

If it happens even using a clean startup, it may be an intermittent hardware failure.

- Peter