08-21-2009 05:04 PM
I bought two days ago Toshiba satellite Pro L300-EZ1521 laptop from Dubai i just try my new laptop today first every thing was great the windows setup start normally & i entered my user name & follow the steps after that windows vista home basic run the rating process during the rating the screen colors messed up after the rating the color still messed up so i tried to reboot the system the Toshiba screen changed to green in exchange of black . So i tried to change the bios setting & reset to the default setting and nothing work ,i downloaded the bios update and still nothing the colors still messed up . When i tried to use my desktop PC LCD the colors was very good as normal.
i hope that any one can help me with this problem because i am not in Dubai right now and i can not use this laptop warranty .
this is links for pictuers from my laptop screen :
08-28-2009 11:31 AM
Has reloading the video driver fixed the problem? I am having the same color
problem, but only when the laptop is shaken or the display screen is tilted at
a sharp angle toward the user.
08-28-2009 12:45 PM
That isn't a driver issuer as it happens on the boot screen (see the FIRST picture). It's a hardware problem of some sort. You're best bet is to return it to place of purchase if it's within the return window or take/send it to an Authorized Repair Facility (use the Repair link at the top of the screen to find one).
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.
Copyright © Toshiba America Information Systems, Inc. All rights reserved.