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Member
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Posts: 1

My laptop screen Color messed up Please Help

Hello


I bought two days ago Toshiba satellite Pro L300-EZ1521 laptop from Dubai i just try my new laptop today first every thing was great the windows setup start normally & i entered my user name & follow the steps after that windows vista home basic run the rating process during the rating the screen colors messed up after the rating the color still messed up so i tried to reboot the system the  Toshiba screen changed to green in exchange of black . So i tried to change the bios setting & reset to the default setting and nothing work ,i downloaded the bios update and still nothing the colors still messed up . When i tried to use my desktop PC LCD the colors was very good as normal.

i hope that any one can help me with this problem because i am not in Dubai right now and i can not use this laptop warranty .

 

this is links for pictuers from my laptop screen :

 

http://i279.photobucket.com/albums/kk139/sHaDy-ERrOr/Toshiba/22082009199.jpg

http://i279.photobucket.com/albums/kk139/sHaDy-ERrOr/Toshiba/22082009200.jpg

http://i279.photobucket.com/albums/kk139/sHaDy-ERrOr/Toshiba/22082009203.jpg

http://i279.photobucket.com/albums/kk139/sHaDy-ERrOr/Toshiba/22082009205.jpg

http://i279.photobucket.com/albums/kk139/sHaDy-ERrOr/Toshiba/22082009207.jpg

http://i279.photobucket.com/albums/kk139/sHaDy-ERrOr/Toshiba/22082009208.jpg

http://i279.photobucket.com/albums/kk139/sHaDy-ERrOr/Toshiba/22082009209.jpg

 

thank you.

Ace Advisor
Jerry_Lippey
Posts: 38,773

Re: My laptop screen Color messed up Please Help

 

Satellite Pro L300-EZ1521 

 

Have you tried reinstalling the video driver?

 

   Intel Display Driver for Windows Vista

-Jerry
Member
BossierSam
Posts: 1

Re: My laptop screen Color messed up Please Help

Has reloading the video driver fixed the problem? I am having the same color

problem, but only when the laptop is shaken or the display screen is tilted at

a sharp angle toward the user.

Frequent Advisor
cee_64
Posts: 8,170

Re: My laptop screen Color messed up Please Help

That isn't a driver issuer as it happens on the boot screen (see the FIRST picture).  It's a hardware problem of some sort.  You're best bet is to return it to place of purchase if it's within the return window or take/send it to an Authorized Repair Facility (use the Repair link at the top of the screen to find one).

 

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