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Member
jonah107
Posts: 1

DVD's will not play

If I try to play a DVD using Windows Media Player I get the message "Windows Medial Player cannot play the DVD because a compatible DVD decoder is not installed on you computer"

If I try to use Toshiba DVD Player a box appears with Toshiba DVD Player inside and almost immediately I get the message "Toshiba DVD Player has stopped working"

 

This is a newish laptop but I am not very technically minded.  Any help would be appreciated.  Thanks.