The current structure of forums.toshiba.com looks like this:
Getting Started (Forums orientation)
Computers (Information & Troubleshooting)
Blu-ray & DVD
...with 'Consumer Electronics' being a catch all for camcorders and other consumer electronics products not covered by the other categories.
Please pick the product category and message board that is most closely related to the topic that you will be posting about.
Also please keep in mind that the Toshiba Forums are a peer-support community and your fellow members who answer questions here do so strictly on a voluntary basis, using their own personal time and individual expertise. It's always appreciated when feedback and thanks is given when a problem is solved.
If you need official support from Toshiba, please call 800-457-7777.