08-07-2012 02:29 PM
I have a 52xv645u TV. When I connect it to my ATT UVerse DVR using HDMI I get picture but no sound. Using Composite everything works fine. I've tried several HDMI cables. If I use HDMI to my Surround Sound amp, I get both picture and sound (even with the amp volume muted). The problem seems to be the connection between the DVR and the TV. Does this TV support HDSC? I believe that the DVR requires it to support it on the TV.
I see that there is an upgrade for the firmware for this TV. I have a Mac so the instructions don't work right. I've downloaded the files to a flash drive but I am not sure if they are correct because there is no list of files available. Does anyone know what files are needed so I can be sure that my flash drive has everything it needs?
Any help with these problems would be appreciated!
08-09-2012 12:46 PM
After you extract the firmware to the USB stick, the root of the stick should have a folder called "ustv9as4" and two files, "18.104.22.168.txt" and "ustv9as4.prg" on it.
Does the TV produce sound if you connect a different device with HDMI?
08-09-2012 01:46 PM
Thanks for the info. I have 3 files on it - ustv9as4.prg, ustv9as4 (with 4 items in it), and 22.214.171.124.txt I didn't do any extracting - it came in that way (I'm on a Mac).
Yes, the TV has sound on HDMI if I connect it to the Bluray player or the AMP.
08-10-2012 02:32 PM
Haven't tried it yet. If the files don't work, will it hurt the TV? I'm willing to give it a try but I just don't want to make the TV inoperable. Any thoughts?
08-14-2012 01:39 PM
If the files are incorrect or for the wrong model, they shouldn't install. Of course, even when everything's correct, problems can still arise in any update process.
08-14-2012 02:54 PM
Only by having it serviced, and you're TV is likely out of warranty. If you can configure your entertainment center differently to get sound from the DVR and are worried about damaging the TV, that might be the way to go.
08-14-2012 02:59 PM
Is there a list of things that are fixed in the update? I can get sound and picture through component but I fear that it's not the same quality as it would be through HDMI. But again, it's only when I watch TV without going through my surround sound amp. I can watch TV through my apm and watch my Bluray DVDs through the amp and it goes via HDMI.
08-17-2012 03:39 PM
Just wanted give you an update. I still haven't received it, but it sounds like the person does have it. They just have to find the older archive. Hopefully I'll have it for you early next week!
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