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Member
Googoomuck
Posts: 3

BV701b Audio Drops out

Hi, I recently bought a Toshiba 32BV701b LCD TV and I have to say I am very happy with it, apart from one problem. When watching quiet programs, say when someone stops speaking and there is just background noise like birdsong etc, the audio will drop out completely and come back when someone speaks. This is realy annoying as we actually lose the background noise and the first part of what is said when the sound comes back. I have been through the menus and the manual but can find no clues as to the source of the problem, ny ideas?

Moderator
Peter
Posts: 17,700

Re: BV701b Audio Drops out

That seems to be a UK model, not a US model. You may want to contact Toshiba United Kingdom.

- Peter
Member
Googoomuck
Posts: 3

Re: BV701b Audio Drops out

I see, I didn't notice the US only sign as I came in.

And I can't seem to find a UK only forum on the Toshiba UK site.

I havn't even had a response from Toshiba regarding the E-mail I sent them.

Member
Googoomuck
Posts: 3

Re: BV701b Audio Drops out

Just spoken to the Toshiba support guy, he says it is a fault and the TV will be swapped out in a few days.

Moderator
Peter
Posts: 17,700

Re: BV701b Audio Drops out

Sorry, I didn't mean to imply that you couldn't post here. I just meant that we won't have model specific information and that you might get a better answer from your region.

 

I'm sorry it needs servicing, but I'm glad it's being taken care of!

- Peter