TV displays TOSHIBA advertisements (RETAIL LOCK)

Started ‎11-08-2012 by
Modified ‎08-06-2013 by

If your TV displays TOSHIBA specific advertisements or "Retail Lock" at anytime when operating, perform the following procedure:


  1. Using the remote control, press 1, 2, 3, 4 in this order. This will release the “Retail Lock” mode.
  2. Perform a factory reset of the TV. CLICK HERE for instructions.
  3. Power on the TV. You will be prompted to perform the first time setup.
  4. Be sure to set the Location option to Home.
  5. Continue with the first time setup.

The "Retail Lock" should be disabled and you can now use all the functions of the TV.