Can't turn off closed captioning

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Started ‎05-18-2012 by
Modified ‎04-25-2013 by
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Can't turn off closed captioning

Question

Closed captioning still appears on my TV after both disabling it through the setup menus and performing a factory reset. How do I turn off closed captioning?

Answer

If closed captioning still appears after disabling the feature on your TV, make sure closed captioning is not enabled on your cable box or other external video device (Blu-ray or DVD player, etc.)

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