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Member
texastig
Posts: 6
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Toshiba Tectra R850 display going crazy

[ Edited ]

Brand new out of the box.
Toshiba Tectra R850-S8511
Windows 7 64bit.
Lastest bios.

Once in a while the screen will turn into static
and the fan comes on and then the laptop will shutdown.
See the attached picture.

Super Advisor
cbwilsha
Posts: 2,638
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Re: Toshiba Tectra R850 display going crazy

If it were mine, I would be on the way back to where I bought it! :smileymad:

C.B.
Toshiba Sat. L675D-S7016 Win 8 PRO 64 Bit---Toshiba Sat. L775D-S7132 Win 7 PRO SP3 64 Bit which also has Virtual Machine with Win XP SP3---Toshiba Sat. L305-S5921 Win Vista SP2 32 Bit
Member
texastig
Posts: 6

Re: Toshiba Tectra R850 display going crazy

[ Edited ]

It is static electricity that is causing it. When I touch the left mouse button with my finger the static discharges and the screen goes crazy.

Calling tech support.

Member
texastig
Posts: 6
0

Re: Toshiba Tectra R850 display going crazy

Sent the laptop back to Toshiba Depot for repair. Got it back but it's still doing the same thing.
Going to send the laptop back to TigerDirect.

Member
EnergyGeek
Posts: 1
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Re: Toshiba Tectra R850 display going crazy

Has anyone found another solution to this problem?  I have a Tecra R940 from Toshiba direct that does the same thing.  It works fine much of the time, then (usualy at the worst moment) the screen just goes crazy.  Like static, or snow, just like the picture posted.  When it happens I lose everything.  I even had it serviced at a local repair center (at Toshiba's request) and they replaced the cable, but it still happens!  I am VERY frustrated!  I need my computer for work and I can't wait while this one is shipped to Toshiba for weeks of repair.