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Member
jmp189
Posts: 2
Accepted Solution

Tecra A6 EZ-6311 HDD overactive

I have a Tecra A6 EZ-6311 and am having a problem with the HDD.  When I perform a disk-intensive process, such as a full virus scan or a backup to a Internet backup site, it runs fine for maybe a half-hour but then goes into a status where the disk activity light is a solid green but the process I'm running makes very little progress.  It might be processing a small file -- doesn't seem to matter.  While this is happening, anything I click on the desktop at or in another application takes up to ten minutes to respond.  I checked 'downloads' for a new HDD driver, but I don't see one.  Has anyone else seen this problem?  Is there a system software update that addresses it?  Is there a utility I can run to check the HDD for problems?  Thanks for any help. 

Moderator
Peter
Posts: 17,226

Re: Tecra A6 EZ-6311 HDD overactive

Are you still using Windows XP, or have you upgraded to a different operating system?

 

Try using Chkdsk to check for errors on your hard drive.

 

How to perform disk error checking in Windows XP

 

Defragmenting your hard disk could also be useful.

 

How to Defragment Your Disk Drive Volumes in Windows XP

- Peter
Member
jmp189
Posts: 2

Re: Tecra A6 EZ-6311 HDD overactive

You are right Peter -- a CHKDSK fixed it.  Thanks.

Moderator
Peter
Posts: 17,226

Re: Tecra A6 EZ-6311 HDD overactive

I'm glad it worked. Thanks for returning to let us know!

- Peter