11-16-2011 12:46 PM
I have a Tecra R850-S8540 and two external monitors.
I'd like to extend the desktop across all three displays (both monitors and the laptop LCD).
When I try to activate the 3rd screen and hit apply it says "Unable to save display settings"
I was figuring that I could use the AMD Radeon HD 6450M display adaptor for the LCD and external monitors but seems to be not the case.
Saw an Intel video driver on the support site - was hoping that installing it would resurrect a dormant Intel MoBo display adaptor that I could connect via the VGA port (the HDMI port is already being used to connect to the first monitor).
Has anyone done this? Is it possible (does this laptop even have dormant Intel video hardware that could be used for this purpose)? Or is this an exercise in futility?
12-19-2011 01:16 AM
I am getting the exact error "Unable to save display settings".
I am using a DsiplayPort cable and a High Speed Port Replicator II.
Although Tohsiba adivertises R850-S8550 as being capable of running 4 screens at once, I can't choose more than two (
"Up to 4 Screens
When 2 screens just don’t give you enough viewing real estate, there’s no need to worry. These Tecra® laptops let you expand your view up to four."
Is that just false advertising? or what am I doing wrong?
My catalist center version is:
Driver Packaging Version 8.801.2.3-110302a-114754C-Toshiba
Provider ATI Technologies Inc.
2D Driver Version 8.01.01.1105
2D Driver File Path /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/CLA
Direct3D Version 8.14.10.0798
OpenGL Version 184.108.40.20662
Catalyst Control Center Version 2011.0728.1756.30366
Graphics Card Manufacturer Powered by AMD
Graphics Chipset AMD Radeon HD 6450M
Device ID 6760
Subsystem ID 0003
Subsystem Vendor ID 1179
Graphics Bus Capability PCI Express 2.0
Maximum Bus Setting PCI Express 2.0 x16
BIOS Version 013.010.000.014
BIOS Part Number BR39439.010
BIOS Date 2011/07/28
Memory Size 1024 MB
Memory Type DDR3
Core Clock in MHz 600 MHz
Memory Clock in MHz 800 MHz
Total Memory Bandwidth in GByte/s 12.8 GByte/s
01-27-2012 07:08 AM
I also got this Laptop R850 with the Idea that I can run two external monitors and my laptop screen.
Now I can't find any instructions on how to set this up....!
01-27-2012 02:33 PM
gman, I'm glad you posted in this thread again and got me to see it. I posted incorrectly previously.
First, ensure you have a model with AMD graphics. You should be able to have three monitors total (including your internal) without a docker or four monitors total (including your internal) with a docker.
If you're not using the docker, connect one monitor to the VGA/DVI and the other to the DisplayPort.
If you're using a docker, connect one to the VGA/DVI port on the docker, one to the DisplayPort on the docker, and to the DisplayPort on the notebook.
If you have trouble, try updating the display driver.
If it still gives you trouble, please note any error messages you receive and what driver version you're using and post here.
04-09-2012 07:48 PM
I've got a similar problem as gman, I've followed your advice and have still come up empty.
I have a Tecra R850 with AMD graphics and a Hi-Speed Port Replicator II. I tried updating the driver and installing Catalyst but was still unable to run more than 1 external monitor alongside the laptop monitor (I have since reverted to the older driver because the newer one was causing other problems). I have tried all combinations of monitors and ports (except for the DisplayPort which will require further investment) and can still only run 2 displays.
I currently have an external monitor connected to the VGA port of the replicator, I would like to connect another via the DVI/HDMI port on the replicator and still use the laptop display (3 displays).
Can you offer any other advice on how we can enable the second external display on this machine?
04-10-2012 10:35 AM
Unfortunately I only know exactly what I posted in the previous post. I haven't done it myself either. However, it might not work using the VGA/DVI of the docker with the VGA of your laptop. It might only work with a single VGA connection.
You might want to contact customer support to see if they could provide you with additonal information.
10-19-2012 03:03 AM
One year later and still cannot activate three monitors at the same time
Peter, your response is really confusing by avoiding explaining the error in the first place.
"Unable to save display settings" error comes every time you choose more than two monitors at the same time, no matter if you are using the port repliactor or just Display Port + VGA + Internal.
SO, R835, R850 and R950 don't really support more than two screens at a time, Toshiba is just doing fake advertising.
Besides all of above come with SATA III, but Toshiba again disables it from BIOS so you cannot use any of SATA III nowdays SSDs!
That's a shame!!!
12-21-2012 12:21 AM - edited 12-21-2012 12:30 AM
Hi, I just came across this thread as I was also searching for a solution to this. It is now Dec 2012. I just got a Tecra R940 and bought a hi-speed Port Replicator II with the hope of connecting 2 external monitors. The website says " You may be able to connect two external monitors at a time depending on your notebook model". http://us.toshiba.com/accessory/PA3916U-1PRP/
My laptop comes with AMD Radeon HD7570 graphics card and the driver is up to date - so i was confident it could support these 2 external monitors. However, I am getting the same problem. it seems like the docking station can only support 1 external monitor. This is really disheartening considering the money I invested buying the docking station and two 24 inch monitors. Please can somebody advise if there is a solution to this or is it really fake advertising? thanks.
04-01-2013 10:56 AM
Same problem here. It works in Linux, so it just seems to be a windows driver issue. Aparently the Toshiba marketingstuff in which they make false promises comes from the hardwaredepartment, and the people who program the drivers can't keep up.
Thanks for the great 'support' Toshiba.