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Member
hmrank
Posts: 1

Thrive tablet screen is stuck off center

Hi, my Thrive Tablet screen is stuck off center.  About 1/4 inch of another screen is showing on the home page.  When I go to an app, the bottom options are hidden.  I have tried restarting the tablet several times and even took out the battery.  No luck. Does anyone have any suggestions?

 

Moderator
Peter
Posts: 16,849

Re: Thrive tablet screen is stuck off center

You might want to try performing a full factory reset. If that doesn't help, it may require servicing.

- Peter
Occasional Builder
hardhatharry
Posts: 40

Re: Thrive tablet screen is stuck off center

Try this:  Remove the main battery and disconnect the BLUE battery (small round-like a quarter).  Wait a few minutes and then reconnect the BLUE battery, then the main battery.