05-26-2012 06:36 AM
Have had no problems with Thrive until now. Yesterday, I unplugged the charger, and noticed that the battery indicator showed a "?". When I go into settings>About ... Battery status is "unknown" and Level is 0%.
When I plug the charger in, the display at the "locked" screen shows "Connect your charger" even when charger is connected.
Charger output is 24VDC (unloaded). Spec on charger shows 19VDC output.
When powered off, I have a white ON/OFF light and white Battery indicator (while unplugged).
So ... do I have a bad charger or bad tablet or bad software?
05-26-2012 06:52 AM
Powered Thrive off. Removed battery (inspection was nominal), reinstalled battery. Status now shows correctly (75%) and discharging (without charger) and charging (AC) with charger.
Don't know if this was just a random glitch or a symptom of something more ominous.
Thanks, Dave Tipton
09-14-2012 08:03 AM
I had the exact same problem this morning. Unplugged the tablet from the charger and the white charged light remained on while the battery power level indicator showed 0%. Followed Dave's directions - powered Thrive off, removed battery, and reinstalled battery. Everything is okay now. I'm not sure what this portends...