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Occasional Contributor
golfman603
Posts: 15

Please Help. Thrive reverted back to factory settings.

My Thrive recently reverted back to the factory settings without my knowledge.  At least I don't believe I did anything to make this happen.  Anyway, I would like to restore my tablet back to the settings I had just the other day  Can anyone assist me in doing this???? 

Moderator
Peter
Posts: 17,204

Re: Please Help. Thrive reverted back to factory settings.

Do you mean you lost all your installed software and documents as well? I don't know what would cause it to revert to factory settings on its own, but that's not reversible.

- Peter
Occasional Contributor
golfman603
Posts: 15

Re: Please Help. Thrive reverted back to factory settings.

Peter thanks for responding. I lost everything including my downloaded music, apps, etc. I didn't have anything backed up either as far as I know. I really didn't know how to back up my thrive. It's very disappointing but I must have done something. Guess I'll start all over again. Funny thing also is my clock is three hours behind actual time?
Moderator
Peter
Posts: 17,204

Re: Please Help. Thrive reverted back to factory settings.

I'm sorry to hear that. I don't know what caused it, but hopefully it doesn't happen again.

- Peter