Reply
Member
shariwashere
Posts: 3

My thrive won't get past the toshiba flash screen HELP!

everytime i turn on my thrive i see 'TOSHIBA LEADING INNOVATION' screen and it stops there, basically like its frozen. ive done all the factory resets etc and STILL nothing. i dont know what's wrong with it. WHAT SHOULD I DO?!!!

Occasional Contributor
rhea
Posts: 35

Re: My thrive won't get past the toshiba flash screen HELP!

Did you remove the battery? If that doesn't work, it may need to go back.
Occasional Advisor
mcarver2000
Posts: 268

Re: My thrive won't get past the toshiba flash screen HELP!

[ Edited ]

Contact Toshiba Support, sounds as if it may have to go back in for evaluation. It could be a motherboard/memory issue.  If you still have the chance to take back where purchased for a return/exchange, that's what I would do first.

Member
shariwashere
Posts: 3

Re: My thrive won't get past the toshiba flash screen HELP!

i  did still nothing


rhea wrote:
Did you remove the battery? If that doesn't work, it may need to go back.

 

Member
shariwashere
Posts: 3

Re: My thrive won't get past the toshiba flash screen HELP!

how do i do that?


mcarver2000 wrote:

Contact Toshiba Support, sounds as if it may have to go back in for evaluation. It could be a motherboard/memory issue.  If you still have the chance to take back where purchased for a return/exchange, that's what I would do first.


 

Occasional Advisor
mcarver2000
Posts: 268

Re: My thrive won't get past the toshiba flash screen HELP!

The support number should have been with the literature included with your THRiVE.
Toshiba Customer Support Center (TCSC) at 1-800-457-7777
(1-949-859-4273 outside the United States)

shariwashere wrote:

how do i do that?


mcarver2000 wrote:

Contact Toshiba Support, sounds as if it may have to go back in for evaluation. It could be a motherboard/memory issue.  If you still have the chance to take back where purchased for a return/exchange, that's what I would do first.


 


 

Member
erezhab
Posts: 3

Re: My thrive won't get past the toshiba flash screen HELP!

I have the problem...

 

What fix it in the end??