System Recovery and Recovery Media

[scarletfeeva]

my laptop won't start normally nor will it start in safe mode or run the repair utility.  i want to restore to factory but can't find the right pf key or instructions.  i have been searching for hours.  please help.  thanks

[Jerry_Lippey · Accepted solution]

Satellite L745-S4210

---

i have been searching for hours.  please help.

---

It's right there in the User's Guide. See the section Recovering the Internal Storage Drive, which begins on p. 62.

   Satellite/Satellite Pro L700 Series User’s Guide

[scarletfeeva]

Thanks.  the one critical piece of information is that it may take 10 minutes to load files (in my case) and meanwhile, I sat on a blank screen thinking nothing was happening.  it looks like it may work but I am still patiently waiting.   thanks again