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Member
tendersurrender
Posts: 3

my Toshiba laptop with windows 7 wont load windows

A few days ago, I tried starting up my computer. Windows would not load. Safe mode did not work so I tried recovery options. It never loaded the options. Now, all I get is those two options but nothing ever loads. How can I fix this, or is my computer totally gone? I am in Iraq right now so it's a little difficult to get to a repair shop. Someone please help!! I don't want to lose all my kids pictures, my documents, important stuff.
Well, I don't have a disk. The laptop did not come with one. I have tried a slew of different options and being that I am in Iraq, it is hard to find a recovery disk anywhere without having to buy a new disk which i do not have the money to do. I've tried the following with all the same results:

- System repair - hangs at the repair screen
- Start normally - hangs at the starting windows screen
- Start in safe mode - hangs at the classpnp.sys file
- Start in safe mode with command prompt - hangs at the classpnp.sys file
- start in safe mode with networking - hangs at the classpnp.sys file

ill never know how much it cost to see my sin,upon that cross
Ace Advisor
Jerry_Lippey
Posts: 38,683

Re: my Toshiba laptop with windows 7 wont load windows

Which laptop? There is a label on the bottom.

-Jerry
Member
tendersurrender
Posts: 3

Re: my Toshiba laptop with windows 7 wont load windows

toshiba satellite l655-s5150

ill never know how much it cost to see my sin,upon that cross
Member
tendersurrender
Posts: 3

Re: my Toshiba laptop with windows 7 wont load windows

did i give u the right info one which type of laptop?

ill never know how much it cost to see my sin,upon that cross
Ace Advisor
Jerry_Lippey
Posts: 38,683

Re: my Toshiba laptop with windows 7 wont load windows

 

Satellite L655-S5150

 

 

If you haven't burned a Windows 7 System Repair disc, download one by scrolling down to the link Windows 7 System Repair Disc 64-bit here.

 

   Create a Windows 7 System Repair Disc

 

Then try a Startup Repair and a System Restore from the Windows Recovery Environment.

 

   What are the system recovery options in Windows 7?

 

Let us know how it goes.

-Jerry