07-14-2011 05:56 PM
one day while using my laptop, windows vista reported that i got a virus or a cookie and block everything, so i can't open any program on my computer...i can turn it up but thats it.. and i been trying to reset it holding the power buttom and then key # 0 didn't work..also by using the key C instead of the # 0 didn't work either because no menu appears and just turns on normal
please help me
07-16-2011 06:25 PM
Satellite A305-S6898 (PSAGCU-05601S)
Your model may or may not have these, Marie. See the section Hard Drive Recovery Utilities, which begins on p. 60 of the User's Guide.
Since your spec does not show a utility to burn recovery discs, my guess is that they came with the computer. In that case, If you don't have them you'll need to order them.
07-17-2011 05:48 AM
Jerry, good morning.
My advice to Marie to run the MS security app was ill advised, I reread her lines and now see that she can not even get the machine going. How old a machine is this ?
This again shows the advantage to have and keep the Restore CDs or to do a clone/backup. Better safe than sorry !
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