03-03-2012 08:54 PM
Issue: start up computer and windows does not start. It eventually goes to a startup repair screen and eventually says "resolving disk errors...", and that's if it even gets to that screen. Unfortunately I never made a recovery disk or system image discs (I know that was not smart). I did however kept my files backed up so that was good.
Steps I took: Took it to Best Buy and the tech advised me that the Black Tie 2 year protection had expired on Jan 30th 2012, and so it could not be repaired for free. I asked the tech there how much it would cost to fix and they had advised me that it was most likely a hard drive issue and that it would cost nearly $400 to replace/fix it. So I decided to buy a new Asus K53E-BBR14 laptop since it was not much more. When I got home and loaded everything up and got the computer to how I want, I went ahead and made a recovery disc and system image disc's. I tried using the recovery disc that I had made with my Asus in the Toshiba laptop and boot it from the dvd drive and it did not get anywhere. So I ASSUME that it really is a hard drive error because the RAM worked just fine in my new laptop and "repairing disk errors.." means something is wrong with the hard drive:
Now that you know the background of what has happened my questions are as followed:
1. Can I buy a new hard drive for the Toshiba and use the recovery and system image disc's i created on the new hard drive that i install in the toshiba? and just removed the bloatware from Asus (or does that not even get added to the disc's I created)?
2. If so, will it prompt me to enter the Windows 7 product key? and therefore using the product key located on the bottom of the toshiba?
3. What other steps could I take to make this toshiba laptop salvageable? This way i can turn around and sell it.
03-03-2012 09:19 PM
I noticed that i can purchase (well pay the shipping anyways) recovery media from Toshiba. Can I use that on a new hard drive installed in the toshiba?
BTW ran the Windows Memory Diagnostics Tool and no problems were found with the memory. and i do not care about the old hard drive as I have MY files backed up. I just want to try to get this toshiba laptop back to being "like new".
03-04-2012 08:56 AM
Did the "pressing 0" thing and it gets all the way to preparing the recovery and then it gives me Error: 08-0E89-0000. According to previous posts, that error means the hard drive is bad. I'm done fussing with the hard drive. Cant I just get a new hard drive and order System Recovery Media from Toshiba and get this thing back to working? <-----please answer that question.
03-04-2012 09:02 AM
if all youre going to do is copy and paste the same thing twice then dont reply at all. I'm done seeking help from these forums since all I get are copy and paste replies that do not help!
03-04-2012 09:28 AM
I decided to order the Recovery Media for the computer and then once i get it in i'm going to go get a new hard drive and go from there.
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