I'm having a similar issue. I have a Satellite P875-S7200 which I just bought and some how with all the update assistants (Windows, Toshiba) it has gotten me to the point where it is telling me to manually uninstall this program but when I go to do that it tells me there is an error (-5005 : 0x8007002) which I can find nothing on. It says to make sure I have finished any previous setup and closed other applications. I can't find anything else running, and there doesn't seem to be a way to recover the program with out going all the way back to factory setting, which will make me lose Microsoft Office 2010 which I just installed and updated like they said.
It's so frustrating! It looks like so many people are having issues with this program. Toshiba just needs to provide the program as a download so we can all fix this and move on.
