08-22-2012 07:37 PM
I have a Toshiba Satellite a554-s5170 and when I turn the computer on, it goes to the "starting windows" and that's when it gets stuck. There is no loading bar, nothing. If I leave it there for ~1 hour it will restart and go to the "Windows Repair" part and scans. When it is done it will then say "Startup Repair could not detect a problem"
My hard drive already failed once before, Back when I first bought this laptop it failed 3 weeks later and the place I got it from replaced it for me. That was a little over a year ago and the warranty expired back in May. If I click "view diagnostic and repair details" on the startup repair screen, earlier it was saying something like "A recent driver installation or upgrade may be preventing the system from starting" but now its saying it could not find a problem.
I have tried starting it in Safe mode but stops loading the files after the second one. I have no idea what I should try or do at this point. I could try buying a new harddrive but at the moment im really tight on money since I lost my job recently. So I will get one if its the only choice.
08-23-2012 01:01 PM
Can you reach the Windows Recovery Environment?
If so, try System Restore first. Then if necessary Startup Repair several times. Then come back here.
If not, come back here.
08-23-2012 11:30 PM
08-24-2012 06:17 AM
As I said before, the first thing to try is a System Restore to before the problem occurred.
If that doesn't work out, try Startup Repair. Sometimes it takes several times to work.
At the command prompt, run this form of chkdsk.
chkdsk c: /r
Then try Startup Repair again.
Report back what happens for each.
08-24-2012 10:32 AM
08-24-2012 10:39 AM
I was able to open command prompt and do a "chkdsk C:" ... Right now my computer is verifying file data, and has already 'replaced bad clusters' quite a lot of them now. It's about 18% and I don't know if it's a bad idea if I stop it now or not because it has not made any progress for about 2 hours now
No, don't stop it. If necessary, let it go over night.
What switch did you run chkdsk with? This is the right one.
chkdsk c: /r
08-24-2012 11:42 AM
After chkdsk, try booting normally and then try Startup Repair again.
If neither work, put this in at the command prompt and let us know what happens.
08-24-2012 05:23 PM
08-25-2012 12:10 PM
08-25-2012 12:14 PM
08-30-2012 08:47 PM
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