01-07-2010 12:11 PM
recently my toshiba satellite L305D-S5892 laptop quit on me. i think i have a faulty hard drive but not sure. it is just out of the 1 year manufacturer warranty as i purchased it on "black friday" 2008.
this past monday night, my computer locked up on me as i was trying to launch microsoft outlook. i was unable to select/click anything and "ctrl+alt del" did nothing either. i had to manually shut down my system by holding down the power button. now when i power it on i get a "windows error recovery" screen with the following options "start windows normally" or "launch startup repair (recommended)." i can't seem to get anywhere choosing either option.
i'm evetually asked to select a desired language, then i am prompted to choose from a list of drivers to be repaired in which there is nothing there to choose from. there is also a "locate drivers" or "choose drivers" button as well that when is clicked on it asks to insert the proper media (or something to that nature). i can't seem to get to that point on my laptop right now because it is extremely slow.
i have 2 recovery discs that came with the cpu that i can't seem to get anywhere with either. i have managed to get to a screen that says something on the lines of proceeding to try to reformat the hard drive and that anything i do not have backed up will be lost. i am hesitant of doing this just yet if in fact it is an issue other than my hard drive because i do have some documents, pictures, etc. that i do not have saved elsewhere that i would like to try and recover.
i am terrible with the "c prompt" / "dos" commands (i don't even know the lingo) having nearly zero experience with that stuff. if anyone can offer any suggestions of how i may be able to access my hard drive long enough to back up some of my things i don't want to lose, it would be greatly appreciated.
also, i am using windows vista operating system if that helps any.
thanks in advance
01-08-2010 07:43 PM
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