05-17-2010 07:09 AM
i just had my Toshiba Satellite Laptop Repaired. I had to have a new hard drive installed. I now need my 25 digit activation product key but no longer have it or my recovery disks and I cannot find the product key anywhere on my computer. What is the best solution to retrieve the product key? Do I need to order recovery disks, and if so, do they come with the product key?
05-18-2010 06:42 AM
Did you install a retail version of OS? If you did, then the disc should have come with a product key.
I think it's better for you to just buy the recovery disc because if you will use the recovery disc, it will not ask for a product key anymore. It is activated already.
Even if you can find the product key underneath the laptop, it will still not work on your retail version of OS because that product key underneath the laptop is the product key for the preinstalled OS.
Copyright © Toshiba America Information Systems, Inc. All rights reserved.