08-29-2013 09:35 AM
When I insert 16gb USB as requested and click OK, the same pop up comes up and the Creator shows Canceled??
I close the window and try to start again with the same results? I am not computer savy and am about ready to return this one.
08-29-2013 12:39 PM
Hi sense you haven't poted your model number ;which can be found on the bottom of your lap top, i will assume you have W8. You can see how to create USB media here.
08-29-2013 02:46 PM
I have followed the Media Creator directions to the letter (about twenty times) and when I plug the USB flash in it immediately gives the "cancelled " message. EVERY TIME. I need help.
08-29-2013 04:23 PM
Well I don't mean to be harsh,but you haven't followed my directions. I asked you to post your model number. I told you where to find it and you still refuse to post it in your reply!!
08-29-2013 04:29 PM - edited 08-29-2013 04:37 PM
I would suggest you format a USB thumb, at least 16 GB. It will need to be FAT32. Please see attachment!
PS I think you probably skipped right by this!!
IMPORTANT: If you are using a USB Flash Drive you MUST format the drive prior to creating system recovery media. CLICK HERE for instructions on formatting. You CANNOT use an external USB hard drive to create recovery media.
08-31-2013 07:10 AM - edited 08-31-2013 07:26 AM
My computer is a Satellite L855-S5405, I didn't think the model # woulld make a difference in the procedure.
I have followed your directions and the directions for formating the flash drive,
This is what shows up in the information box: The creating process for all media has been canceled.
Will getting some DVD disc solve the problem, or will media creator continue to refuse to make a recovery copy?
If I can't make a recovery disc, what can I do to insure I can always re install Windows 8 since Toshoba has chosen to not include a disc.?
08-31-2013 09:36 AM - edited 08-31-2013 09:37 AM
Hi ! The reason for your model number is to know what OS your running ect. I have created a USB recovery with a PNY 16GB thumb drive. I'm running W7. I also have 5 DVD's,which I have used to recover back to factory settings. I wish I could tell you sure what would work for you, and that the DVD's would work. I can tell you the best way to know you can always be sure you can restore W8. Buy a external HD and create a image of your C drive. I'm sure W8 has that feature to back up your OS. I have mine set to back up every month. I also have a 3rd party program called Macrium Reflect that I use to create images of my OS. It is a freeware program and very friendly to use. Having a image of your OS on a external drive is the best insurance you can have. I'm glad to see that you are trying to prepare for the future. Most people don't and then they wind up in big trouble. If you don't have any luck creating a back up, you can always order the USB from Toshiba here
08-31-2013 10:14 AM
08-31-2013 04:29 PM
Mystery solved. The two USB thumb drives I was using were SanDisk and they won't work with Toshiba Media Creator.
I got a 16gb PNY thumb drive and everything went as it should.
Thanks to all who responded to my plight.
08-31-2013 10:33 PM
Hi Sandy! Thank you for the feed back. I got side tracked. Sorry I didn't answer your reply. Good for you!! I 'm sure your reply will help others. Now buy a external HD and keep a image of your HD up dated. I'm glad that I could help. I'm proud for you that you have at least have a USB that you can restore Windows. Good for you. You stayed with it until you got there.
09-01-2013 11:56 AM - edited 09-01-2013 12:01 PM
Interesting. I wonder why that is.
Please do me this personal favor, Sandy.
I would like to know the part number of your Satellite L855-S5405. This model has turned up in several other threads.
It looks something like PSKA8U-02900R. See the label on the bottom.
09-28-2013 06:28 PM
Hi all I have the same exact problem with (thanx for all the replies on here I found out) SanDisk!!! I have a Satellite C855D-S5104, part number PSCBQU-00403C., so add that to the list. I am very frustrated. Due to the instructions on Toshiba's site I went out and spent 30 bucks on this USB flash drive to make sure it had enough memory (16 gig as recomended) only to have come home spend two hours trying different things and going through tons of posts. Friggen incompatibility. I wish I would have seen this post first. I would think media such as this should be free anyway and come with the computer. From what I read It's around 30 bucks (it's not just a small shipping fee all said and done) to wait and wait and wait to have it shipped!! Why can't it at least be downloadable for a small download fee? I already spent enough time and money waiting on this computer. Just irritating.
Thanks all for your posts!! At least now I know what the issue is.
09-29-2013 03:42 PM
"I would think media such as this should be free anyway and come with the computer. From what I read It's around 30 bucks (it's not just a small shipping fee all said and done) to wait and wait and wait to have it shipped!! Why can't it at least be downloadable for a small download fee? I already spent enough time and money waiting on this computer. Just irritating."
The media is free. It's up to you to create either the DVD's or the USB recovery media, which is what this message is about. I'm not sure what your talking about. How to create recovery media starts on page 54
09-29-2013 04:59 PM
" It's up to you to create either the DVD's or the USB recovery media," is exactly what I tried to do but had the incompatibility with the USB I purchased. I didn't read anywhere on page 54 onward where it said to use a USB other than SanDisk. You must have forgotten to put on your glasses when reading the begining of my post. Thank you for posting the link though it may be useful for others reading in here.
10-28-2013 12:02 PM
Are you using a Sandisk Cruzer Blade USB Flash? Whatever you will do it wont work even if you format the Flash. It seems like this type of USB Flash has some sort of "built in data software" that cannot be remove even if you use diskpart command. Believe me if this is the type of USB flash you are using then replace it. The Toshiba Recovery Media Creator is not compatible with this USB flash.
01-22-2014 10:47 AM - edited 01-22-2014 10:49 AM
Thank you for the extended details re. Laptop Toshiba S55-A5326 Media Recovery Creator Windows 7 Pro non-recognition of the Sans Disk flash drive even after I formatted it (wasted a frustrating hour and a half thinking that the problem was non-computer savvy me -- though I did get an even exchange for PNY 16 Gig that worked immediately). So...
PNY 16 GIG WORKS WITH WINDOWS 7 PRO RECOVER MEDIA CREATOR ON THE TOSHIBA S55-A5326 !!!
Had the computer for two days liking it every second; figured I'd back up the original operating system for insurance before I started loading in a lot of programs and before receiving MS updates -- Even set a MS system recovery back-up date for the the first day I had it.
Thank you also for the Macrium Reflect reference (professional guitarist I am ignorant of too much of the computer technology though I do do digital recording; I do prefer having an additional back-up on an external hard drive. Looks like that program is the way to go. I went to the site but had a bit of difficulty about which of the freeware choices would work -- so I did not download anything for fear of doing the wrong thing (I noticed some of the programs "scanned and repaired" rather than just create OS images. I'm all for purchasing a good product if it's the right one as add'l insurance.
Once again, Dokie thanks again for your time, efforts, concern, conscientiousness, and expertise.
03-17-2014 07:06 PM
Wow. What a bummer that Scan Disk USB Flash Drives won't work. I just spent $12.00 and an hour trying to figure it out on my new Toshiba laptop.
Thank you so much for posting. This issue would have never occurred to me and I am a retired software engineer. :-)
08-03-2014 02:19 PM
I had the same problem today. For some crazy reason I decided to call Toshiba support. They informed me that the Toshiba Recovery Media Creator will not work with SANDISK brand flash, but does work with any other brand. I tried the application with a LEXAR flash and it worked fine. Please note that the Recovery Media Creator will format the flash you use.
08-30-2014 08:55 PM
I was having the same issue when trying to use a 16Gb SanDisk Cruzer Contour.
You can use SanDisk's launchpadremoval tool that will remove the software. The USB flash drive was then recognised my the software and created the recovery software.
Hope this helps others.
08-31-2014 06:01 AM
I was having the same issue when trying to use a 16Gb SanDisk Cruzer Contour.
You can use SanDisk's launchpadremoval tool that will remove the software. The USB flash drive was then recognised my the software and created the recovery software
Several months ago this was tried and did not work:
I deleted the software on my SanDisk and the Toshiba recovery media creator recognized and made the recovery media but it did not work to recover the laptop, files missing,etc.
Do your self a favor and create on a different brand USB and also make a set of recovery disc on DVD.
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