08-16-2012 03:26 PM
I'm trying to factory reset my Satellite A215-S5837 to sell, I've been trying to do that hold 0 when you start the laptop but all it does is stay on this black screen with toshiba leading innovation and it stay on it till i realese the 0 button,
08-17-2012 12:03 PM
08-18-2012 10:14 AM
I agree that it's confusing. And I could be wrong.
All that is in the section Hard Drive Recovery Utilities, which begins on p. 59 of the User's Guide.
Just below that section heading is this disclaimer.
(Available on certain models)
If you inspect the spec for your model, you'll see that there is no software listed to burn recovery discs from that hidden partition. That was the basis of my inference. But it may have been left off the list in error.
It's easy to discover whether the partition is there or not. Simply open Disk Management (diskmgmt.msc) and take a look.
If I was wrong, you have my apologies.
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