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Member
omega525
Posts: 3

Factory Reset Satellite A215-S5837

I'm trying to factory reset my Satellite A215-S5837 to sell, I've been trying to do that hold 0 when you start the laptop but all it does is stay on this black screen with toshiba leading innovation and it stay on it till i realese the 0 button,

Ace Advisor
Jerry_Lippey
Posts: 40,676

Re: Factory Reset Satellite A215-S5837

 

Satellite A215-S5837

 


I've been trying to do that hold 0..


There is no recovery partition on that model. It came with recovery discs. If you can't locate them, obtain them from Toshiba.

 

   Order Toshiba Recovery Media

-Jerry
Member
omega525
Posts: 3

Re: Factory Reset Satellite A215-S5837

In the user manuel page 61 it says that it does have this fuction
Ace Advisor
Jerry_Lippey
Posts: 40,676

Re: Factory Reset Satellite A215-S5837

 

I agree that it's confusing. And I could be wrong.

All that is in the section Hard Drive Recovery Utilities, which begins on p. 59 of the User's Guide.

 

   Satellite A200 Series User’s Guide

 

Just below that section heading is this disclaimer.

 

   (Available on certain models)

 

If you inspect the spec for your model, you'll see that there is no software listed to burn recovery discs from that hidden partition. That was the basis of my inference. But it may have been left off the list in error.

 

It's easy to discover whether the partition is there or not. Simply open Disk Management (diskmgmt.msc) and take a look.

 

   1.46GB partition and other small partition are for the System Recovery Options and the factory softw...

 

If I was wrong, you have my apologies.

-Jerry