Reply
Member
DavidMaslen
Posts: 3

After recovery locked out of PC

My daughter has a Satellite P755-S5272. We just did an HDD recovery 'to out of box state' But now when Windows starts up we are locked out of the PC. There is one account showing called Administrator (which was there before I think). But when we click to login to that account it says this account has been disabled, and please contact your system administrator (which would be ourselves I guess) So the question we face now is how to set up an account. We seem to be completely locked out of the computer now. Any advice would be greatly appreciated. Thank you.
Ace Advisor
Jerry_Lippey
Posts: 40,351

Re: After recovery locked out of PC

 

Satellite P755-S5272

 

I would try again to restore the hard disk to its original out-of-the-box contents using Toshiba recovery media.

 

If the recovery partition doesn't work, try the recovery discs. If you failed to burn them or they don't work, get a set from Toshiba.

 

   Order Toshiba Recovery Media

-Jerry