01-15-2013 05:07 AM
Satellite C675 was shutting down and restarting repeatedly on it's own. Ran several security checks to no avail. Decided to run "System Recovery" from internal computer program(f12).
When finished, took about an hour, computer came up looking for an administrator password. Have no idea of what it is.
Computer will run in "Safe Mode" but not in normal mode.
Tried to make recovery disk in "safe Mode" but the "ZZ Images" on the first created recovery disk keeps malfunctioning. Looks like the recovery process on the laptop has 2, ZZ Images folders!
Running Windows 7...or should I say, trying to run Widows 7
01-15-2013 02:07 PM
01-17-2013 04:29 AM
I will give it a try thanks. I tried to create recovery discs in "soft mode" the "ZZ images" folder is suspect. Could that be the problem? There appeares to be a problem in one of the files in the folder.
01-17-2013 09:19 AM
If there was an error in the image files or the disc creation process, I would expect it to simply corrupt a file and not do something specific such as setting a password. I'm not positive though.
01-17-2013 02:28 PM
There appears to be a "ZZ Images" folder created on the first disk. When it is opened there is another "ZZ Images" folder. The second folder contains all the files. Strange. Have not had time to try the recovery again. thank you for the help.
Copyright © Toshiba America Information Systems, Inc. All rights reserved.