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Member
Soleil
Posts: 1

Satellite C870 series.brand new,after I login go to blank screen?

I just bought the laptop.I set up my password and all I get is a blank screen.Maybee needs to bbe initialized or something.I don't know,please help

Moderator
Peter
Posts: 14,749

Re: Satellite C870 series.brand new,after I login go to blank screen?

Is it still not working? You may want to boot while holding '0'. This performs a recovery, which will reset it to default conditions and let you start over. This does remove all of your information from the laptop, but that shouldn't be a problem since you haven't been able to use it yet.

- Peter