06-14-2011 05:54 PM
I have a Toshiba Satellite P205D-S7454 with built in webcam. About 2 weeks ago it got a virus and I had to take it in to get it removed. They backed up everything on my laptop then erased everything including the virus. It is now basically a new computer back on default settings. The problem I have now is that I can't access my webcam. There used to be a webcam bar on the side of the screen but now it is gone. I have searched in the start menu and control panel and can't find it. Any help would be appreciated
06-15-2011 07:35 AM
Start/all programs/toshiba/utilities/web camera application
06-15-2011 11:44 AM
Then it sounds like whoever removed that virus for you removed lots of other stuff.
06-16-2011 01:53 PM
They backed up everything on my laptop then erased everything including the virus.
They apparently did not restore the hard disk to its original out-of-the-box contents using Toshiba recovery media. Time to do that.
Do you have the recovery discs that came with that machine? If not, you'll need to order them.