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Member
cccquick
Posts: 2

What type of laptop do I have????

 

My laptop is labeled A505-S6960 on the sticker on the bottom of the laptop. Part Number PSAP0u-007007 but when I try to use Toshiba Diagnostic tool I get these results; 

 

Date   2010/12/12 09:12:18

 

[PC Information]
Model Name                    Satellite A300
Part Number                   PSAG8C-1234567
Serial Number                 00000000000000000000000000000000
OS Version                      Microsoft Windows 7 Ultimate    6.1.7600
BIOS Version                    1.80
CPU                                Intel(R) Core(TM)2 Duo CPU     T6500  @ 2.10GHz
Physical Memory              4096MB RAM
Hard Disk Capacity         319,965,622,272 [Byte]   297.991 [GB]
Hard Disk Free Space Capacity 292,434,755,584 [Byte]   272.351 [GB]
Video                             Mobile Intel(R) 4 Series Express Chipset Family   version=8.15.10.1883
Screen Resolution             1366 x 768 Pixels
Color Quality                   True Color (32 Bit)
Sound                             Realtek High Definition Audio   version=6.0.1.5904
                                      Intel(R) High Definition Audio HDMI   version=6.10.1.2077
Network                          Realtek PCIe FE Family Controller   version=7.20.503.2010   MAC Address=00:1E:33:F0:F9:3A
                                     Intel(R) WiFi Link 5100 AGN   version=13.1.1.1   MAC Address=00:1E:65:86:07:B4
Modem                         TOSHIBA Software Modem   version=2.2.89.3
Internet Explorer             8.0.7600.16385
IDE Device                    WDC WD3200BEVT-26ZCT0 ATA Device
                                   TSSTcorp CDDVDW TS-L633P ATA Device   FW version=TO03

 

 

 

When I use the Toshiba Service Station to update - I get a update for BIOS but when I try to install it tells me it's not for my laptop.

 

My brother bought this laptop new from Best Buy in Sept 2009 and has had nothing but problems with BSOD etc. Geek Squad re-installs Windows and restores at least 3 times. This has been done many times. My brother gave me the laptop in Sept 2010 because he was going to through it away. I called Toshiba to find out it was under warranty, they sent me a box, I shipped it in, they restored it back to out of the box, restoring Vista.....problems still existed.....I think the W7 upgrade and Norton Security Suite had conflicts also....I wiped the drive, installed a full version of W7, ditched Norton and installed Windows Security Essentials.  Still get the BSOD, driver errors, etc. The motherboard has never been replaced.

 

 

 

1. Is it possible this laptop to have been labeled wrong and then sold as a A550 when it should of been a A300 something or another?

 

 

 

2. What is my next step?

 

 

 

 

 

 

 

 

 

 

 

Ace Advisor
Jerry_Lippey
Posts: 39,971

Re: What model laptop do I have?

 

Satellite A505-S6960 (PSAP0U-007007)

 

My guess is that's correct. To verify it, use the Belarc Advisor to get the part number.

 

If it were my machine, I would restore the hard disk to its original out-of-the-box contents using Toshiba recovery media and live with Vista.

-Jerry