07-28-2012 01:29 AM
I have no clue how this happened and I will try my best to explain my problem.
When I turn my laptop on, it says "reboot and select proper boot device," but this only happens sometimes.
Sometimes when I turn my laptop on it will say "Windows Loading Files" and then it will show the startup screen, then the screen will go black and I will be able to move the mouse, but the pointer looks bigger than normal, and the screen will just stay blank.
When I hit F8 I don't get the "Repair your computer option," but I get Safe Mode, etc, and when I click that, I get the issue with the second picture.
I have system repair disc, although I can't run it. I also have Windows 64-bit repair disc, which I can't figure out how to run. I also have the full system restore disc (4/4.)
07-28-2012 07:58 AM
It sounds like you need to do a system restore. Start the computer, hit F2 at the Bios flash screen, and change priority so that your DVD drive is top priority. Load disc 1 of your system restore media, and let it run.
07-28-2012 12:29 PM
F2 wasn't working so I went into F12 and I was able to make it number one priority, but now I can't figure out how to run the disc because it never gives me an option.
07-28-2012 05:22 PM
If you have set your DVD drive as your first boot priority and you place the first restore disk in the drive and reboot the computer should boot the restore disk. From there you should be able to restore your computer to the way it was when it was new.
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