06-25-2012 12:24 PM
Our laptop seems to be having problems locating a wireless printer. We have tried it with 2 Epson ones, and now anHP one and have concluded it's a laptop problem rather than the printer. Is there anything we can do with the laptop to help it find the printer? It had no problems finding our Orange livebox. Thanks.
06-25-2012 12:34 PM
Which computer, Kate? There is a label on the bottom.
Let's deal with one printer. Give us the make and model of one of the printers for tests.
Does that printer work when you connect it directly via USB?
06-25-2012 01:55 PM
Satellite C660-26Z (PSC0QE-05H00CEN)
Carefully follow the instructions here for Windows 7 and let us know what happens.
If you get an error message, attach a picture to your reply.
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