Networking & Wi-Fi

[sundru]

Hi All,

I was wondering if anyone could help me with this, I have a new Z835-P330 laptop running Windows 7 home premium, the wireless adapter is a intel wifi link BGN 1000.

The problem i have is whenever i resume from sleep the wifi adapter takes upto a minute and a half to connect to the network but when cold rebooting or disabling and enabling adapter its almost instantaneous. If anyone is familiar with this issue pl help resolve.

Searched this forum for "sleep" and came up way too many threads.. help !

-Sundru

[Jerry_Lippey]

Portege Z835-P330

If it's a brand new machine, I'd restore the hard disk to its original out-of-the-box contents using Toshiba recovery media.

If that doesn't fix the problem, it's hardware related.

[sundru]

Hi Restore is not an option have too many softwares and stuff installed to be restoring now.

Is theres a patch for this from Toshiba or Intel for a quick fix pl ? or if you can let me know the utility for toshiba wifi?

I dont think its a hardware problem too, just speaking to another person who bought the same model and he has exact same issue resuming from sleep. some driver or power bug am thinking.

thx

Sundara

[Jerry_Lippey]

What happens after booting clean, Sundara?

1. Open the System Configuration utility (msconfig.exe).

2. On the General tab, click Selective startup and clear the Load startup items check box.

3. On the Services tab, click the Hide all Microsoft services check box and click Disable all.

4. OK out and restart the computer.

[sundru]

Booting clean .. works perfect connects in 2-3 seconds to wifi network.

As mentioned before its only on resume from sleep that takes like a minute and a half.

-Sundara

[Jerry_Lippey]

You misunderstand. We want to know what happens when you resume from sleeping after you have booted clean.

[sundru]

hi ok thx, just got a chance to try that .

1. full rebooted once.

2. logged in checked connectivity.(instantly connected)

3. Then put laptop to sleep.

4. powered and resumed on from sleep and tried to connect to WiFi

    timed seconds to connect 134second (Just over 2 mins)

if there are any logs i could turn on for monitoring the intel wifi link i can try that too.

thx

Sundara

[Jerry_Lippey]

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powered and resumed on from sleep..

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Are you sleeping (aka "standby")?

Or are you hibernating (which involves powering on)?

[sundru]

Sleep only .. never used hibernate

-S

[Jerry_Lippey]

---

1. full rebooted once.

2. logged in checked connectivity.(instantly connected)

3. Then put laptop to sleep.

4. powered and resumed on from sleep and tried to connect to WiFi

    timed seconds to connect 134second (Just over 2 mins)

---

I still can't tell what's happening from way over here.

I wanted you to boot clean (according to the instructions I gave in a previous message). After doing that, I want you to test the time to regain wireless after sleeping and then resuming from sleep.

I don't see anything about a clean boot in the list above.

[sundru]

1. full rebooted once.

2. logged in checked connectivity.(instantly connected)

3. Then put laptop to sleep.

4. powered and resumed on from sleep and tried to connect to WiFi

    timed seconds to connect 134second (Just over 2 mins)

---

What part of a "full rebooted" once doesnt sound like a clean cold reboot ?

Do you work for Toshiba ? The exact steps are what u asked me to do with the timings.

How can you even start troubleshooting without being able to look at event logs or intel wifi specific logs ???

-Sundru

[Jerry_Lippey]

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Do you work for Toshiba ?

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I do not work for Toshiba. I do this sort of thing for free. Sometimes it's no fun.

[jmart27]

Did you ever find a solution for this.  Same problem with z835-370.  Also frequently drops connection.  Have no problem with other devices-Ipod,Ipad,MBA,Dell 14r etc.