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Member
sumeeth
Posts: 4
Accepted Solution

Not able to establish network connection

My Toshiba Satellile L305 recently had a problem where it is not able to estalish a network connection. I am not able to connect to the internet neither via the wireless network nor the ethernet cable.

My other laptop (Toshiba Satellite L655), however, is able to connect to the same wireless network without any problem. So, I am assuming that the problem is with the laptop.

I compared the settings of network devices on both machines and they seem to be the same.

The wireless network shows up under available networks but is connected with limited access and I am not able to connect to the internet.
Running a ipconfig dos command says Media State: Media Disconnected for both the network devices.

Please help !!
- Sumeeth

Member
sumeeth
Posts: 4

Re: Not able to establish network connection

Just saw that I'm not able to ping to the wireless router IP. I am able to ping to the router IP from the other laptop.

 

Any suggestions?

Ace Advisor
Jerry_Lippey
Posts: 37,687

Re: Not able to establish network connection

You don't tell your version of Windows, but I assume it's either Vista or 7.

 

Sounds like either TCP/IP or Winsock is messed up.

 

Try Microsoft's Fix its in KB299357 and KB811259.

 

If you need more help, tell us which Satellite L305 you have and whether you have upgraded Windows.

-Jerry
Member
sumeeth
Posts: 4

Re: Not able to establish network connection

Hi Jerry,

Thanks for the response. I tried both the fixes and it still doesnt work.

I cant think of a reason why I am unable to access the router web page even though I use a cable.

I am starting to wonder if its a hardware problem.

The OS installed is microsoft windows vista home premium v.6.0.6002 service pack 2 build 6002.

- Sumeeth

Ace Advisor
Jerry_Lippey
Posts: 37,687

Re: Not able to establish network connection


I am starting to wonder if its a hardware problem.

If both wireless and wired connections don't work, Sumeeth, what hardware would you suspect?

 

Can't hurt to restore Windows to before the problem.

 

   What is System Restore?

 

Again: Which Satellite L305?

-Jerry
Member
sumeeth
Posts: 4

Re: Not able to establish network connection

Hi Jerry,

 

I tried the system restore a few hours after posting my previous reply AND IT WORKED.

 

Saved me the time of re-installing windows before going in for a hardware check.

 

Logged in to update the thread and saw your reply :smileyhappy:

 

By the way, I have a Satellite L305 - S5907.

 

Thank you.

 

- Sumeeth

 

PS: GOD BLESS SYSTEM RESTORE !!

Ace Advisor
Jerry_Lippey
Posts: 37,687

Re: Not able to establish network connection


GOD BLESS SYSTEM RESTORE !!

Amen.

-Jerry