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Member
Joan
Posts: 2

Lost Internet Connection

After working for 2 months, now unable to open Internet Explorer either wireless or directly plugged in.  Can anyone help?

Laptop model Satellite L355D-S7825

Ace Advisor
Jerry_Lippey
Posts: 39,107

Re: Lost Internet Connection

Satellite L355D-S7825 

unable to open Internet Explorer either wireless or directly plugged in.

The program won't run, Joan? Or maybe you mean it doesn't surf the web.

 

See this Microsoft article.

 

   How to troubleshoot network connectivity problems in Internet Explorer 

  

-Jerry
Member
Joan
Posts: 2

Re: Lost Internet Connection

Thanks for your quick response.  When I select the Internet Explorer icon from the desktop opening screen, it will not do anything.

Nada.  The curser just sits there pointing.

Joan 

Ace Advisor
Jerry_Lippey
Posts: 39,107

Re: Lost Internet Connection

Joan, what happens when you put this into the Start menu's Search field?

 

   iexplore

-Jerry