Internet stopped working in Windows 8

Posts: 1

Internet stopped working in Windows 8

I purchased a Toshiba P870 in October 2012 with Windows 8 installed from the supplier.  Initially all worked well until it stopped allowing connection to any internet site, though I could stil get Outlook email.  After a few more days I lost the Outlook connection also.  I tried both direct connect and wireless connection.  It indicates I am connected but then acts as if I am not connected.  After a couple of weeks with this issue Windows 8 was updated and all returned to normal.  Now, on 2/13/13, the same thing has happened.  I can not seem to update windows 8 and cannot connect to any internet site or wireless printer.  Any ideas or hope?  (I am currently using my old Toshiba with Windows 7 without incident).

Posts: 21,719
Topics: 70
Kudos: 852
Solutions: 483
Registered: ‎10-04-2011

Re: Internet stopped working in Windows 8

Can you check the laptop's full model and part numbers from the label on the bottom? Don't include the serial number.

- Peter