Keyboards & Touchpads

[Daisymae]

can anyone help me I need to remove the on screen keyboard from my laptop and get back to my regualr keyboard please.

[Defender]

What model# are we discussing to better assist?  General solution try this-go into: Control Panel/Ease of Access Center, Turn Keyboard on/off.

[Daisymae]

My model # is L305D-S5895 - sorry took so  long to get back to you, I had to take care of the lawn.

[Daisymae]

Defender:  thanks for responding...tried to go into ease of access and change the turn off/on keyboard - no luck!  I was able to get the keyboard off the screen but my keys still don't function normally.

[Defender]

Are we now talking about the main keyboard?  If so, go into Device Manager, locate Keyboard and uninstall, then reboot and let the New Hardware Wizard reset device.  Additionally, check under the keys to ensure that there is no debris accumulated please.

[pacman]

Hello,

Accidentally, I had this issue before. Check if magnifier is ON>> trying turning it off..

[Daisymae]

Thanks for your help, unfortunately nothing is working....will call Toshiba tomorrow and see what they say...thanks again.

[Defender]

If nothing worked-deinstall, check around key pad area, removed all external devices.  HAVE you tried an external keyboard to see what effects that has on operation.  Could be the mat is damaged, but we cannot tell from here.

[Daisymae]

Received 4/21 message.  Took laptop into repair shop as directed by Toshiba 'phone help' on 4/20.  Sending back to Toshiba.  Serviceman said 'sometimes' keyboard 'locks up', even on new ones and no problem for Toshiba to take care of.  Will let you know if this works, in 2 weeks!    Thank you again for your help.  Appreciated.

[Defender]

Glad you will have satisfaction.