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Member
Papajoey
Posts: 10

frozen cursor

I have a Satellite A45-121.  When I boot up, the cursor/pointer will not move with neither the touchpad or the mouse.  Consequently I can't click my user name to log on.  I am running Windows XP Home Edition.  Can some one walk me thru the process to log on?  Appreciate it.....thanks.....

Ace Advisor
Jerry_Lippey
Posts: 40,716

Re: frozen cursor

[ Edited ]

 

Satellite A45-S121 (PSA40U-06LLZV)

 

Go into the BIOS and see if there is a mouse or USB legacy setting.

-Jerry
Member
Papajoey
Posts: 10

Re: frozen cursor

It says, "USB KB/mouse legacy emulation" = enabled

 

Ace Advisor
Jerry_Lippey
Posts: 40,716

Re: frozen cursor

Jiggle the handle =

 

Disable it and shut down. Enable it.

-Jerry
Member
Papajoey
Posts: 10

Re: frozen cursor

Handle??

Ace Advisor
Jerry_Lippey
Posts: 40,716

Re: frozen cursor


It says, "USB KB/mouse legacy emulation" = enabled


Disable it, save the BIOS change, and shut down the computer. Then start up and enable it again.

-Jerry
Member
Papajoey
Posts: 10

Re: frozen cursor

First of all - I appreciate you time and interest.

Secondly - I did the BIOS disable/enable (twice to be sure) and it is still frozen.

Still cannot click the user name in order to log on.      And other suggestions?

Ace Advisor
Jerry_Lippey
Posts: 40,716

Re: frozen cursor

Try this.

 

With the battery and AC adapter removed, close the Power switch for ten seconds.

Re-attach those, press the Power button to turn the computer on, and then immediately press the F2 key while the Toshiba logo is displayed. Press F9 to restore the BIOS default settings, press F10, and then select Yes (Exit Saving Changes). The computer will restart.

-Jerry
Member
Papajoey
Posts: 10

Re: frozen cursor

Again, tried your suggestion - twice.  There was no reaction at all when pressing the F2 and/or F9 keys.

Ace Advisor
Jerry_Lippey
Posts: 40,716

Re: frozen cursor


There was no reaction at all when pressing the F2

I guess you have an older BIOS that opens differently. That is boilerplate for newer models. On recent machines, F9 restores the BIOS default settings and F10 saves the new settings,

 

Do that on your model. 

-Jerry
Member
Papajoey
Posts: 10

Re: frozen cursor

Sorry to report that nothing happened again.

Ace Advisor
Jerry_Lippey
Posts: 40,716

Re: frozen cursor

 

Try reflashing the BIOS.

 

   ACPI Flash BIOS version 1.50 for Satellite A45-S120

 

Make the bootable CD according to the instructions.

-Jerry
Member
Papajoey
Posts: 10

Re: frozen cursor

Made the cd, and followed the instructions to hold down the "C" key while restarting and still nothing. 

Still looking at the log on page with no way to click the user name.

Ace Advisor
Jerry_Lippey
Posts: 40,716

Re: frozen cursor


followed the instructions to hold down the "C" key while restarting and still nothing. 

Maybe there's something helpful here for that old model. Play around. And try a different mouse.

 

   How to boot your Toshiba PC from CD-ROM, LAN, or diskette

 

   BIOS Setup / BIOS settings -- access instructions

-Jerry
Member
Papajoey
Posts: 10

Re: frozen cursor

I am typing this on the UN-frozen laptop.  I used the recovery disk in BIOS and it worked.

Thanks for all your help........

Ace Advisor
Jerry_Lippey
Posts: 40,716

Re: frozen cursor


I used the recovery disk in BIOS and it worked.

Happy to learn that!

 

Please explain a little more just what you did. It may be valuable information for others here.

 

Do you mean that you were finally able to flash the BIOS? If so, what did you do differently?

-Jerry
Member
Papajoey
Posts: 10

Re: frozen cursor

Hold down C key, then power up, and it rebooted from the recovery disk.   So actually I was not in BIOS.   

Ace Advisor
Jerry_Lippey
Posts: 40,716

Re: frozen cursor

I can't say I understand what enabled you to bypass the Windows password.

-Jerry