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Member
MrsDanielleC
Posts: 3

Touchpad is no longer working

My touchpad is no longer working since I've plugged in a USB mouse, before that it was working fine, never have had any issued with it. Under the devices, for mouse it says its working properly. I am wondering what I can do to fix my touchpad? I've tried restarting my computer.

 

Toshiba Satellite L675D-S7049

 

Thank you,

Danielle

 

 

Super Advisor
cbwilsha
Posts: 3,909

Re: Touchpad is no longer working

[ Edited ]

Go to Control Panel\Mouse\Device Settings\Uncheck the box in the middle of the window that says "Disable the internal pointing device when an external pointing device is attached".

 

C.B.

C.B.

Toshiba Sat. L675D-S7016 Win 8 PRO 64 Bit---Toshiba Sat. L775D-S7132 Win 7 PRO SP3 64 Bit which also has Virtual Machine with Win XP SP3---Toshiba Sat. L305-S5921 Win Vista SP2 32 Bit
Ace Advisor
Jerry_Lippey
Posts: 39,124

Re: Touchpad is no longer working

 

Satellite L675D-S7049

 

Danielle, maybe you have the setting in CB's message.

-Jerry
Member
MrsDanielleC
Posts: 3

Re: Touchpad is no longer working

Thank you for your response! But I went to check to see if it that was the issues and its not its already unchecked. Any other ideas?!

 

Thanks you for any help!

Super Advisor
cbwilsha
Posts: 3,909

Re: Touchpad is no longer working

It's possibly just turned off. Try FN+F9 which turns the TouchPad on/off.  Also, on that model, you should have a very small hard to see switch recessed in the keyboard bezel between the TouchPad and the Space Bar.  That switch also toggles the TouchPad on/off.

 

If neither of those turn the TouchPad back on, reinstall the Synaptics TouchPad Driver located HERE.

 

C.B.

 

 

C.B.

Toshiba Sat. L675D-S7016 Win 8 PRO 64 Bit---Toshiba Sat. L775D-S7132 Win 7 PRO SP3 64 Bit which also has Virtual Machine with Win XP SP3---Toshiba Sat. L305-S5921 Win Vista SP2 32 Bit
Member
MrsDanielleC
Posts: 3

Re: Touchpad is no longer working

Thank you for your response! It appears i have many problems. I had to restart my computer because my USB mouse wasn't working. Now i can get it to turn on at all the light for the power comes on but i think there should be another light for the hard drive to come on, and that isnt? I also determined last night that my windows update is not working either. My computer has been sent to the warranty repair 3 times already and i have actually just got it back not even 3 weeks ago. I don't think it's been updated since i have recieved it back. 

 

Other issues i have had to send my computer in for warrant for: 

-Over heating

-Not starting

-Keyboard completely stopped working 

- Screen 

 

Now this. I am not impressed with toshiba and i work part-time from home using my computer. Since i've sent it in twice just since septemeber. I have never had this many issues with a computer before. Are these problems common in toshibas?

 

Thanks, 

Danielle 

Super Advisor
cbwilsha
Posts: 3,909

Re: Touchpad is no longer working

[ Edited ]

Danielle, with all those troubles, most of which you didn't mention earlier, you need to consider recovering your computer back to the day it was brand new right out-of-the-box.  It will be like starting all over again; however, you will lose everything you have added in the way of programs, data, updates, etc. If possible and you don't already have a backup on some external device, you need to do that first which will lessen the problems of restoration. For the complete procedure and a thorough discussion about HDD recovery, see your USER'S GUIDE  starting on page 60 entitled "Recovery of Internal Storage Drive".

 

Good Luck!

 

C.B.

C.B.

Toshiba Sat. L675D-S7016 Win 8 PRO 64 Bit---Toshiba Sat. L775D-S7132 Win 7 PRO SP3 64 Bit which also has Virtual Machine with Win XP SP3---Toshiba Sat. L305-S5921 Win Vista SP2 32 Bit
Member
bkwmn
Posts: 1

Re: Touchpad is no longer working

Thank you! Your solution helped. I never noticed the tiny button above the touchpad. :-)