08-02-2009 11:00 AM
This pertains to a new P305D-S8900. When using the touchpad the cursor eratically moves around the screen, opening windows, etc. It is uncontrollable. I have reinstalled the driver twice; same problem. The cursor works fine with a mouse. Any suggestions?
08-06-2009 10:55 AM
Thank you for the information. As it turns out I had installed this download twice - now I have installed it a third time. The touchpad is still unusable - that is not an exaggeration. Any other suggestions out there?
08-06-2009 11:42 AM
Teh link given is not a download, not a driver. It is a document with instructions. Did you try all the instructions in that document? The fix is within that document if you read it closly.
08-10-2009 01:15 PM - edited 08-10-2009 01:16 PM
So you disabled the touchpad and disabled tapping and it still opens things on its own? But an external mouse works fine?
08-14-2009 09:44 AM
The Index to the User's Guide does not have "Touchpad" listed.
Insofar as using the link to Mouse Pointer Jumps Around as You Type is concerned, my screen for Mouse Properties is most like "Feature Set 1" example, except that my blue highlighted area says "Standard Poiinting Device", and not "Synamptics Touchpad" as in the example. In clicking on the "Setup" button, my new screen has just two items on the left hand side; they are Overview and Buttons. The example shows shows those two buttons plus buttons for Tapping, Virtual Scrolling, Pointer Motion and Sensitivity. As I do not have the Tapping and/or Sensitivity buttons, I cannot make those adjustments.
08-14-2009 12:47 PM
Not sure exactly what you are seeing. But sicne you are seeing significant differences, it may be because you don't have the right mouse driver. Iw oudl try the latest from this web site. Just reload it, or load it, as the case may be. Then see if the document makes more sense.
08-15-2009 01:06 PM
As menioned reload the mouse driver from Device Manager: learn before doing so what hardware component you have, if ALPS use this==driver_touchpad_alps_27123B.exe
if synaptics use this==driver_touchpad_synaptics_27121B.exe
Must recommend that after all efforts here and no improvement, try the Recovery Disc or take to Service Center for a diagnostic. Try the external mouse and see if that alleviates the concern?
08-18-2009 11:22 AM
I am having the very same problem with eratic cursor.
My laptop is only 3 weeks old. I cannot write an email without it jumping all over the place....I followed all the suggestions on this link and it helped somewhat, even downloaded the new driver or patch from the website. We use a mouse rather than the touchpad as we find it easier, and the problems still occur.
My husband really hates this as my old dell (really old) never did this.
any new suggestions would be appreciated since this is so new I don't think I should have to deal with such a problem!!
08-18-2009 11:45 AM
I reloaded the synaptics driver as suggested; no change in the operation of the cursor when using the touchpad. Apparently this needs to go to the repaid center. Thanks for the efforts.
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